Critical Infrastructure Community

Critical infrastructure and public gathering locations face a dynamic threat environment, which requires the implementation of various types of security measures to mitigate the threat of violence. Organizations can augment existing security protocols by training personnel to identify a potentially violent situation and to take quick actions to deescalate the incident. The Cybersecurity and Infrastructure Security Agency (CISA) offers a suite of resources to assist organizations by empowering security and non-security staff with these critical skills.
This Action Guide provides an overview of the primary steps that may be taken to de-escalate a potentially violent situation and consolidates the CISA De-escalation Series1 into this single, easy-to-use resource.