ASIS International’s Crisis Management &. Business Continuity, Pharmaceutical Security and Travel Risk Management Communities present Crisis Response & Incident Management: Lessons in Navigating Reality Beyond The Playbook, a moderated panel discussion on Wednesday, August 26 from 12:00pm - 1:00pm (EDT).
This webinar will be relevant to those involved in Crisis Management & Business Continuity, Pharma Security, and Travel Risk Management disciplines. The content is designed to reflect the work done by our three Communities and the concepts and references shared during the webinar can be easily applied across all three.
Our expert panel will explore what matters most in the first 30 minutes of an incident, how leaders balance preparedness with competing business priorities and budgets, whether compliance can sometimes create a false sense of readiness, and how organizations maintain critical operations through major disruptions and geopolitical uncertainty. We’ll also challenge conventional crisis response practices and look ahead at where AI may deliver real strategic value in crisis response and incident management.
At the end of the session, attendees will be able to:
- Identify the capabilities that differentiate organizations that effectively manage real crises from those that are primarily prepared for compliance.
- Evaluate whether their crisis management and business continuity programs are resilient or provide a false sense of preparedness.
- Apply practical approaches to managing the first 30 minutes of a major incident.
- Recognize how geopolitical instability, extreme weather, and other complex outages can challenge business continuity and operational resilience.
- Challenge outdated crisis response and incident management practices and identify approaches that may no longer support effective readiness.
- Evaluate where AI can provide enduring strategic value in crisis response and incident management, beyond the present experimentation and hype phase.
Our Panelists include members from each of our three Communities:
Crisis Management & Business Continuity Community
Maria Stone has spent 20 years inside the room when things go wrong. She built and led crisis management, business continuity, and risk intelligence programs at McDonald's, Kenvue (formerly Johnson & Johnson Consumer Health), Abbott, United Airlines, and Archer Daniels Midland, running live incident response on multiple continents in industries from aviation and healthcare to food and agriculture. She is now the Founder and Principal of Crisis Point, a consultancy that helps organizations build crisis programs, pressure test them through executive tabletop exercises, and manage active issues.
Pharmaceutical Security Community
André Edison has marked his career with serving others. He spent 15 years as a police officer and Sergeant with the St. Louis County Police Department where he worked various assignments. He also spent 34 years in the Missouri National Guard where he held multiple leadership positions including deployments to both Iraq and Afghanistan. He has spent the last 19 years working in Corporate Security where his organization had to respond to civil unrest, tornadoes, and hurricanes.
Travel Risk Management Community
Miles Watt CSMP, MBCI is a senior risk and resilience leader with extensive experience across the Middle East, Africa, and Asia. Now COO of Sicuro Group, Miles has held senior roles at Petrofac and Olive Group (now Constellis), and served as a British Army infantry officer. Along the way, he has designed, digitised, and embedded resilience programs that build organisational capacity while staying cost-conscious but efficient. His work has spanned security, mass evacuations, crisis response coordination, executive protection, and global travel security for thousands of travelers.
Earn 1 CPE (self-reported)
All ASIS community members are invited to attend. Please register for the webinar via the ASIS Connects Event Calendar or with the link below:
https://asisonline.zoom.us/meeting/register/oj-fC0qBSu-le13TEb18zQ