Business decisions in the past have been based on inadequate data. Inaccurate data is clearly going to lead to poor business decisions. Management must make sure that organizational data has been systematically assimilated and recorded.
When the processes in place to collect data are of a high standard, the analysis of the data will follow suit. Management is responsible for perfecting data analysis processes, which can be achieved by having a Measurement System Analysis (MSA) done.
The input/output relationship
There is clearly a link between inputs and outputs in processes. This relationship can become obscured by loads of defects in the measurement system. Variations can be assumed to be the result of measurement error, for example.
These variations can present as being more extensive than the extent of the process system itself, leading to erroneous conclusions.
This is the time when an MSA is needed to provide clarity on the extent of defects, their location, and accurate data to help resolve them.
Peter Peterka of Global Six Sigma is a Master Black Belt. He confirms that an MSA is an essential tool to use in the organization to enable it to move forward on a positive note.
The reason behind the MSA
The MSA is a positive tool to mathematically separate the variation origins within the process during the measurement stage. Once this level of detail has been attained, a clear path of action can be developed to eliminate the defects that make the largest contribution to the measurement defect.
In other words, the MSA successfully separates the cause of the variations identified by the measurement system. These variations may encompass procedures, human error, equipment issues, operating standards or the quality of training exhibited.
Once the MSA has been adequately analyzed, the next step is to make decisions based on the information revealed. Customer improvements are based on process improvements and other management activity, as are other performance levels.
The MSA measures both variable and discrete data, pointing to the versatility of this tool, and its value to the organization in improving its business decisions.
Radical business improvements
Develop a competitive advantage by using the MSA to enhance your organization’s processes. Enhanced customer service delivery is just one of the processes that can be improved with this measurement tool.
Also use the MSA to develop improved customer and employee working standards that have been proven successful in many companies.
Learning how to use the MSA effectively through training is the first step on the road to organizational growth. With adequate training in the use of this MSA tool, accurate measurements and analyses of business processes becomes possible.
Good management decisions can only be made when these are based on good information. This approach further ensures that the root of the problem will be addressed, revealing process variables that can then be reduced to achieve business targets.
The MSA is simple and clear to use
The main strength of the MSA are its user-friendly characteristics. It is simple to use and provides clarity on the issues addressed. Each stage has clear goals. The activities in each step are clear, and so are the deliverables. When correctly applied, the MSA delivers accurate data for useful decision making.
Management knows they can rely on correct data with this system because it is precise and stable. The MSA is probably the most valuable tool that any business can acquire to augment its growth and success as it competes in industry markets. Get your MSA training to promote business development and growth.